Tide Recruitment Drive 2026: Tide has announced a new recruitment drive for the position of KYC analyst at its Hyderabad office. This is an excellent opportunity for graduates and experienced professionals looking to build a career in the fintech and operations domain. Candidates with strong communication skills, customer support experience, and an interest in KYC and compliance are encouraged to apply.
If you’re looking for a rewarding career with one of the fastest-growing fintech companies, check out the complete job details below.
Tide Recruitment 2026 – Overview
Particulars
Details
Company Name
Tide
Job Role
KYC Analyst
Job Location
Hyderabad
Job Type
Full-Time
Work Mode
Onsite
Qualification
Graduate / Engineering / Post Graduate
Experience
Freshers / Experienced (Customer support experience preferred)
Salary
As Per Company Standards
Category
Operations
Requisition ID
7773036003
About Tide
Tide is a leading financial technology (FinTech) company that provides smart business banking solutions for small and medium-sized businesses. The company aims to save businesses time and money by offering innovative financial products and exceptional customer support.
As a KYC Analyst, you will play a key role in ensuring businesses remain compliant with regulatory requirements while delivering excellent customer service throughout the account verification process.
Job Responsibilities
Selected candidates will be responsible for:
Communicating with customers through outbound phone calls.
Collecting required information to complete KYC account reviews.
Performing basic due diligence on customer information.
Guiding customers through ongoing KYC and compliance processes.
Resolving customer queries via phone, chat, and email.
Handling escalations related to account verification.
Coordinating with internal teams to ensure smooth account reviews.
Maintaining a high level of customer satisfaction.
Identifying recurring issues and suggesting process improvements.
Assisting new team members with operational support and knowledge sharing.
Eligibility Criteria
Candidates should possess any of the following qualifications:
Graduate
Engineering Degree
Postgraduate
Required Skills
Applicants should have:
Excellent verbal and written English communication skills.
Strong organizational and multitasking abilities.
Confidence in speaking with customers over phone calls.
Good problem-solving and interpersonal skills.
Ability to handle customer queries professionally.
Knowledge of customer service tools such as:
Kustomer
GSuite
Jira
A proactive attitude toward improving business processes.
Experience in FinTech, startups, or fast-growing technology companies will be an advantage.
Knowledge of KYC, AML, or customer due diligence is an added benefit.
Preferred Experience
Tide prefers candidates who have:
Around 1.5 years of experience in international customer support (Inbound or Outbound).
Experience handling customer interactions through calls, emails, or chat.
Exposure to compliance, KYC verification, or due diligence processes.
Freshers who possess excellent communication skills and are eager to learn may also consider applying if they meet the eligibility criteria mentioned on the official careers page.
Salary
The salary for the KYC Analyst position will be as per Tide’s company standards and will depend on the candidate’s qualifications, skills, and experience.
Why Join Tide?
Working at Tide offers several benefits, including:
Opportunity to work with a leading global fintech company.
Career growth in compliance and operations.
Collaborative and supportive work environment.
Exposure to international customers.
Learning opportunities in financial services and KYC operations.
Competitive salary and employee benefits.
Selection Process
The recruitment process may include:
Online Application
Resume Screening
HR Interview
Technical/Operations Interview
Final Selection
The exact selection process may vary depending on business requirements.
How to Apply?
Interested and eligible candidates can apply online through Tide’s official careers portal.
Application Mode: Online
Apply as early as possible since vacancies may close once positions are filled.
Important Points
No application fee is required.
Ensure your resume is updated before applying.
Keep your communication skills and customer support experience highlighted in your resume.
Apply only through the official company website.
Disclaimer
The information provided in this article is for informational purposes only. Recruitment details have been collected from the official career page of the respective company. We do not guarantee job placement and do not charge any fee for job updates. Candidates are strongly advised not to pay money to anyone for recruitment opportunities. Always verify the latest information on the company’s official careers website before applying.
